In this uncertain economic climate, there are many reasons why cloud-based services, including cloud communications, are right for businesses.
Cloud computing has proven to be a useful and straightforward way to apply mobile and remote access to key business applications without having to develop in-house solutions or otherwise heavily engineer a joined-up interface that has full visibility of the systems or devices that require access or monitoring, according to the GFI Software whitepaper, “Cloud-Based IT Management: A Business Case for Adoption.”
A significant part of the cloud migration process involves deciding which cloud service (or services) is right for your organization. For example, as a means to cut costs and avoid large up-front payments for software, many small and medium-sized businesses (SMBs) are migrating key IT applications and services to the cloud more rapidly than larger companies.
And then there are organizations that are already using the cloud and benefiting greatly, perhaps without even realizing it. A substantial number of businesses are using hosted e-mail, particularly SMBs that do not want the cost, complexity and responsibility for a mail server on site.
“The success of external e-mail services, delivering both content and the interface to read it from the cloud, is undisputed, yet many organizations have yet to make the connection and realize they have already embraced the fundamental basics of cloud computing as part of their existing IT framework,” the whitepaper said.
The benefits of cloud computing solutions, particularly with regard to back-office services, include systems monitoring, security, network management and endpoint security.
To leverage these advantages, when it comes time for an organization to assess whether to take a pure cloud computing approach versus on-premise, many decide a hybrid model is best since it allows their conventional on-premise hardware/software solution to work in tandem with the cloud.
“For smaller businesses, particularly those with remote workers or more than one site, cloud solutions that replace on-premise back-office IT functions such as management, security and policy enforcement provide both a means and an opportunity to substantially simplify the IT estate,” the whitepaper explained.Businesses also need to consider how cloud can affect the way services are delivered to customers. Reliable, shared data centers can offer benefits for both the service provider and the customer, allowing providers to tap economies of scale not normally available to small businesses. Financial and operational considerations aside, a significant benefit for small businesses tapping into cloud-based services is the ability to invest in multiple IT services that are managed and delivered from a single touch point – a win-win for service providers and customers alike.
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