Cloud Communications

Taiwanese Telecoms Compete for Customers, Offer Attractive Cloud Services

By Kerry Doyle Contributing Writer

Telecoms located in Taiwan have steadily increased its investments in the cloud and partnered with application development companies on cloud-based initiatives, indicating where telecom executives in Taiwan think the future of computing is headed.

User demand for access to cloud-based content and apps via designated devices is constantly on the rise. The three companies: Chunghwa Telecom (News - Alert) Co. Ltd., Far EasTone Telecommunications Co. Ltd. and Taiwan Mobile Co. Ltd. currently engage with enterprises and focus on both retail and institutional customers.

Cloud computing can make a variety of computing services available to companies of all sizes on an ‘as needed’ basis. This model is particularly attractive to telecom customers continually seeking ways to lower costs. Software developers, for example, can create scalable applications off-premises by accessing a comprehensive set of development tools, services and management systems and then make them available to a demanding clientele.

Chunghwa Telecom will provide a number of applications through its Hami platform, an App store, helping its clients access cloud technology-based services.

Hami's Apps will enable Chunghwa Telecom's customers to manage and store their personal information through cell phones, the Internet and the telecom operator's multimedia on demand (MOD) platform. Taiwan Mobile aims to provide a list of services, including logistics and digital contents for both individual and enterprise customers.

For its part, Far EasTone (News - Alert), which has been working with local hospitals to provide long-distance medical services, is scheduled to announce new cloud-based services, expected to provide channels for communications without any barriers for its enterprise customers.

In an era of overwhelming communications and media, cloud services provide critical means for increasing productivity. When users can choose from a range of communication devices, for example, it’s easier than ever to maximize response time to everyone.

Each of the Taiwan-based telecoms has seen the advantages of competing for customers by offering cloud services. Taiwan Mobile (News - Alert) will upgrade its cloud-based services and offer more conveniences for its individual customers later this year by expanding its services. The growing market, expected to be worth NT$41 billion ($1.39 billion) by 2015, has provided a strong incentive for Taiwanese telecom firms to vie for market share.

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